Frequently Asked Questions
Who can request a cremation certificate?
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Only Funeral Homes can request a cremation certificate
How long does it take to get the cremation certification?
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Usually from 24 – 48 hours
Do you process non-Dallas County cremation certificate requests?
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No, only deaths within the jurisdiction of Dallas County are cremation certificates issued
What forms of payment do you accept for cremation certificates?
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Credit Cards, ACH, and Electronic Checks
How will I receive the cremation certificate once the process is completed?
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The certificate will be emailed to the requesting funeral home
What is the cost for the cremation certificate?
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Cremation certificates cost $30
How long is the Cremation Certificate available on the portal once it is completed?
Whom do I contact if I have question about the cremation permit process?
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Call (214)920-5900 option #2
What forms are required to obtain a cremation permit certificate?
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Death Certificate worksheet signed by signing physician before submission
If my cremation certification is on investigative hold, what does this mean?
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The cause of death is insufficient and medical records from the signing physician are being requested for additional information.
If Status Update under investigation, how long for the review process to be completed?
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Usually 1-2 weeks, depending on complexity.
